Altis Prime Hotel

The location is very good, close to the metro, and not in a noisy place. The mattresses (double bed) are good for sleeping for adults; sofa bed is only for children. The cleaning service was very very good. Also, the hotel prepares a surprise for the kids upon arrival in the room (snacks and toys, it was very cute and our children were happy).

The hotel's location is excellent, and the reception staff was very friendly and welcoming. They assisted us with a quick and smooth check-in process. The room was exceptionally clean, and the fresh scent in the room, pillows, and bedding was incredibly comforting. The fridge and all kitchen utensils were excellent, functional, and convenient, making us feel at home. Daily cleaning services were provided, and the overall organization and housekeeping were remarkable.

As a former architect I appreciated the interior design and the presence of natural materials as wooden sliding doors. The room was super comfortable and bigger than expected, it had a little living/dining area close to the little kitchen and the entrance area. I stayed there even for the Christmas day with my mom and it felt very cozy. It meant a lot having the kitchen that day and having the staff coming up cleaning. The staff is the real deal at this hotel. I travelled a lot and rarely met so professional and kind and attentive staff, all of them. I requested two rooms at the same floor and facing the courtyard and they managed to deliver. The staff was super patient with my mom's coffee routine in the morning and the. I love this hotel because it's not excessive big and yet, if you want you can pay and access some services at the bigger brother hotel a block away, such as the spa or the swimming pool.

The hotel is in an excellent location, convenient to metro stops, restaurants and shopping. The staff were super helpful. The room was big. The kitchenette was well stocked with dishes and utensils. The breakfast buffet had lots of options and ran from 7-10:30, so plenty of time to eat. I would definitely stay again.

The hotel is fairly centrical for Lisbon and only a short 5 to 10 min walk to a metro station and only two stops to downtown (FYI if you are using public transport a lot get a travel pass, works on buses, metro and tranvias/elevador) The hotel was clean and rooms ample size. One of the selling points for us was that the hotel had their own car park (free) which we found hard to find in Lisbon that close to the centre. The location is a leafy area and is very quiet for a restful stay.